Course Synopsis:

The Higher Diploma in Hospitality and Tourism Management is tailored for individuals looking to build essential knowledge and skills in hospitality and tourism, laying the groundwork for a managerial career in these industries. Through a blend of theoretical and practical learning, this course prepares students to excel in various roles by providing insight into the complex operations and customer-centric nature of the hospitality sector.

Course Objectives:

Upon completion, students will:

• Grasp fundamental knowledge of the hospitality and tourism industry.
• Apply theories and principles relevant to hospitality and tourism management.
• Develop vital soft skills, including communication, teamwork, and work ethics.
• Execute managerial functions within hospitality and tourism settings.
• Effectively research, organize, and analyze information for real-world applications.
• Be prepared to progress to a bachelor’s degree with advanced standing.

Course Structure

This 15-month (full-time) program is structured with:

• Mode of Delivery: Blended learning (face-to-face & online)
• Class Size: Maximum of 60 students per class
• Total Contact Hours: 900 hours
• Attendance Requirement: 90% for international students with a student pass, 75% for local students
• Assessment Methods: Assignment and presentation

Full-Time Structure: 9 months of classroom learning followed by 6 months of industrial attachment.
Part-Time Structure: 12 months of classroom learning followed by 6 months of industrial attachment.

Entry Requirements:

• Minimum Age: 17 years for both local and international students
• Academic Qualifications:
  • Local students: 2 GCE ‘A’ Level credits or equivalent
  • International students: Completion of 12 years of formal education or equivalent
  • Mature students: Minimum 30 years old with at least 8 years of relevant experience, considered on an individual basis.
• English Proficiency:
  • Local: GCE ‘O’ Level English grade C6 or equivalent
  • International: Passed English in grade 10 or equivalent

Course Modules:

1. Academic and Research Skills – Enhances research and academic writing abilities, covering reading strategies, referencing, and proposal crafting.
2. Business Communication – Builds effective business communication skills for diverse workplace scenarios.
3. Economics – Provides an understanding of economic principles and their impact on businesses.
4. Human Resource Management – Introduces human resource theory and practice within organizations.
5. Financial Decision Making – Develops skills to make informed financial decisions impacting company operations.
6. Retail Management – Covers basic retail operations, including physical and online store management.
7. Rooms Division Management – Focuses on managing front office and housekeeping in hospitality.
8. Food and Beverage Operations – Provides hands-on skills in food and beverage service, including barista basics.
9. MICE (Meetings, Incentives, Conferences, Exhibitions) Management – Explores event management within the tourism and hospitality industries.
10. Tourism Management – Examines the evolution and structure of the tourism industry.
11. Industrial Attachment – A compulsory 6-month internship for hands-on experience; if unavailable, a Project Work module will replace it.